Privacy Policy

We respect our clients privacy. We recognize the trust they put in to us every day. For over two decades, no breach, no data loss. Trust Platinum to do whatever is necessary to secure, defend and maintain principles of least privilege through the lifecycle of your case. Information security is a cultural prerogative and a fundamental design principle of everything we create, implement or support.


Privacy Policy

Platinum IDS is committed to protecting the privacy of its clients and the individuals whose data we process. This privacy policy explains how we collect, use, and disclose personal information that we receive in connection with our electronic discovery services.

Information We Collect

We collect personal information from our clients, such as name, contact information, and other details necessary to provide our services. We also collect data from third-party sources, as instructed by our clients, for the purpose of electronic discovery.

We use Hubspot as our sales and marketing CRM to collect personal and company data to enhance our marketing and business development activities.

Use of Information

We use personal information to provide our electronic discovery services to our clients. This includes indexing, transforming, and analyzing data as well as executing our clients’ will on their behalf.

We may also use personal information to communicate with our clients and to send them marketing materials, newsletters, and updates on our services.

Disclosure of Information

We do not disclose personal information to third parties, except as necessary to provide our services to our clients, or as required by law. In the event of a law enforcement data request, we will not respond without full cooperation and disclosure to the data owner (our client) unless that disclosure would constitute a crime. If any third party is in possession of cleartext, non encrypted human readable content. it wil be approved by the client in writing, or disclosed as a required component of the business arrangement described in our Data Protection Agreement, or DPA. The DPA is available in the menu above, or by clicking here.


We maintain appropriate technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse. We regularly review our security policies and procedures to ensure that they remain effective. More about our information security policy can be found in our distributable infrastructure security whitepaper.


We retain personal information only for as long as necessary to provide our services to our clients, or as required by law.

Your Rights

You have the right to access, correct, and delete personal information that we hold about you. If you wish to exercise any of these rights, please contact us at

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will post the updated policy on our website and notify our clients of any material changes.

Contact Us

If you have any questions or concerns about our privacy policy, please contact us at More ways to contact Platinum can be found at our ^ Contact Us ^ page using the menu above.