Here’s what should happen next.
We’ll attempt to automatically generate an MSA for you to review. If for some reason the MSA is non standard, it may require human intervention, in which case it may take some time. Some of these requests take a few hours to align, approve, draft and prepare for submission back to the requestor.
We’re not trying to make it sound extraordinarily difficult because it’s not. We turn documents around pretty quickly. In the meanwhile if you have any questions or needs from us in the interim, feel free to contact your account manager, or email us at firstname.lastname@example.org for a quick response.