Analysis is a Key Part of the eDiscovery Process
Data, data, and more data. The eDiscovery process is all about handling large volumes of information — information that can seem never-ending. The good news is that this data can now be collected and analyzed through the use of eDiscovery tools.
Pretty much every major discovery platform provides data analysis. By knowing what to look for, you can reduce the time it takes to find important files and increase your chances of finding highly relevant documents. You can also use this data to evaluate your own eDiscovery processes and find areas of improvement. To help you achieve this, here are some of the most important metrics to review.
1. The Number of Documents Reviewed Over Time
Is your eDiscovery process on track? How can you know? There are very few things that can stall the legal process the way a missed discovery deadline can, but there are ways that you can compensate for it if you know in advance that you’re going to come in late. The number of documents reviewed over time can often provide a far more accurate assessment of your team’s speed than project milestones or other conventional estimates.
The amount of documents that have already been reviewed will give you a fairly good answer regarding how long it will take to review the rest of the documents, and that will tell you whether your project may run over its deadlines. Tools like Xera provide dashboard metrics that allow reviewers and managers to identify high and low review performers and through coaching, mitigate deadline risks.
2. The Productivity of Individual eDiscovery Reviewers
Are some of your reviewers slower than others? Are some of them speeding through their work? In the old days, you could only tell this by looking to see how many boxes each reviewer had emptied. Today, we’ve got better methods. Productivity reports give you granular information on which members of your team are contributing the most to the eDiscovery process… and which of them aren’t.
Keep in mind, however, that processing fewer documents doesn’t necessarily mean that reviewers aren’t hard at work. Some files may take longer than others to look through. Also, it can simply mean that a reviewer isn’t familiar enough with the technology. In this situation, a little training can go a long way.
3. The Accuracy of Individual eDiscovery Reviewers
The eDiscovery process can greatly improve accuracy in and of itself — but it can only do so much. Thanks to predictive coding, the process learns from the reviewers. This, of course, means the reviewers themselves have to be as accurate as possible. In addition to seeing the productivity of individual reviewers, you can also see how accurate they have been in their reviews. High levels of inaccuracy could indicate that some reviewers may be speeding through their work or may not adequately understand the review process.
4. The Timeline Analysis
But it isn’t just the performance of the team that can be reviewed through metrics. Through analysis, eDiscovery technology can pinpoint certain areas throughout the content timeline, showing periods of them when there may have been flurries of activities or a suspiciously high volume of communications and document editing. Advanced algorithms can be used to scan the timeline over a multitude of different documents, potentially linking together key areas of related media and communications.
Data analysis is an incredibly important component to integrating any new technology. Through legal analytics, you can improve the results of your eDiscovery and ensure that the tool is working for your firm and its employees. But it’s not always easy to identify or track these types of key metrics, especially when your focus is on your clients and your work. The right partner can help. Platinum IDS is a knowledgeable, specialized partner with experience in everything from modern eDiscovery to getting better data from paper documents.