This award recognizes Platinum IDS’s commitment to excellence in litigation support hosting and services.
Platinum IDS has received the iCONECT Platinum Partner Award since its inception in 2014. With the 2017 award, iCONECT is acknowledging that the professional staff at Platinum IDS continue to provide an outstanding eDiscovery experience for its clients. Partners were evaluated by reviewing their contribution to product vision, customer service, joint marketing of the iCONECT-XERA eDiscovery software and engagement with clients to expand eDiscovery knowledge. Platinum IDS also met requirements for product knowledge, administrator certifications, size of installation and duration as a hosting partner. Platinum level awards, such as that presented to Platinum IDS, are granted to companies that have made additional investments in staff, infrastructure and customer engagement.
“For four years now, we have been honored to have Platinum IDS as an iCONECT Platinum Partner,” says Ian Campbell, CEO and Founder of iCONECT. “They have been busy migrating projects into iCONECT-XERA from other eDiscovery platforms, and have created lots of training and onboarding videos to ease the transition for their clients. Platinum continues to demonstrate their commitment to provide the highest level of technology and service to clients. iCONECT is committed to expanding our partnership with Platinum IDS and its staff in 2017 and beyond.”
When asked about Platinum’s success with Xera’s powerful yet easy to use review and production ecosystem, Michael Holmes, CEO of Platinum IDS responded “Xera gives us the flexibility to service clients the way they want. We’re not locked down into rigid, unproductive workflows and we can match just about any other platform’s workflow if that’s what the client needs. iConect also gives us the flexibility to bundle all of our professional services, including eDiscovery and Hosting under one, simple to understand and affordable bundled offering. We call it Cost Confidence, and it’s been very popular. There’s just no way we could offer anything like this with Relativity, or anything else on the market. iConect caters to the creative entrepreneurial spirit, which is the defining hallmark of Platinum IDS.”
In addition to Platinum’s top tier award from iConect, Platinum has also been recognized by INC5000 as one of America’s fastest growing small businesses two years in a row, and was recently recognized by @ComplexDiscovery as one of the ‘Top eDiscovery Providers in the World.’
Read more about the award at the iConect Xpert’s blog.